621. Exchange of messages through spoken words is_________.
A. oral communication.
B. written communication.
C. gestural communication.
D. sideward communication.

622. Lectures, group discussions, interviews, social gathering are example of _____.
A. oral communication.
B. written communication.
C. gestural communication.
D. sideward communication.

623. Letters, circulars, memos, bulletin, manuals, reports are example of________.
A. oral communication.
B. written communication.
C. gestural communication.
D. sideward communication.

624. The problems in communication channels is known as______.
A. organizational barriers.
B. mechanical barriers.
C. personal barriers.
D. semantic barriers.

625. The integration of objectives and activities of an organization is________.
A. control.
B. co-ordination.
C. Planning.
D. organizing.

626. Co-ordination between the activities of various departments and individuals working within the organization is known as _________.
A. vertical co-ordination.
B. external co-ordination.
C. internal co-ordination.
D. horizontal co-ordination.

627. Scalar chain means ________.
A. hierarchy levels.
B. chain of command.
C. delegation of authority.
D. span of control.

628. The oldest type of organization__________.
A. functional organization.
B. line organization.
C. matrix organization.
D. committee organization.

629. The organization which was devised by FW Taylor was ________.
A. functional organization.
B. matrix organisation.
C. committee organization.
D. line and staff organization.

630. Devices which shows the organizational relationships________.
A. organizational charts.
B. scalar chain.
C. overall plan.
D. Budgets.


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