1911. _________ is the ” reaction of individuals to new or threatening factors in their work enviroment “

A. Attitude
B. Stress *
C. Dissonance
D. Disappointment

1912. Which of the following is/are not job related source of stress.

A. Role ambiguity
B. Role overload
C. Ethical Dilemmas
D. Career Concerns *

1913. Which of the following is/are not organizational factors causing stress______.

A. Task demand
B. Role demand
C. Role conflict *
D. Satisfaction

1914. Which of the following is /are method of managing stress.

A. Job relocation
B. Career counseling
C. Recreational facility
D. All of the above *

1915. Which of the following is /are no a method of managing stress.

A. Time management
B. Supervisor training
C. Role analysis techniques (RAT)
D. Rorschach test

1916. ______ refers to the negotiation or an agreement between tow groups____.

A. Contracting *
B. Co-opting
C. Pressure tactics
D. None of these

1917. Which of the following methods is/are used to solve intergroup conflicts indirectly______.

A. Avoidance *
B. Encouragement
C. Bargaining
D. All of these

1918. Which of the following is/ are not direct method to solve intergroup conflicts ?

A. Problem solving
B. Domination by the management
C. Removing key figures in conflict
D. Persuasion *

1919. A technique to bring changes in the entire organization, rather man focusig attention on individuals to bring changes easily______.

A. Organizational development *
B. Organizational change
C. Organizational culture
D. Organizational conflicts

1920. Which of the following is / are OD intervention techniques?

A. Sensitivity training
B. MBO
C. Quality of work life
D. All of the above *