1961. Over the past two decades , Business schools have added required courses on people skills to many of their curricula why have they done this ?

A. Supervisors never again need specialized abilities in subjects like financial aspects and bookkeeping to succeed
B. There is an expanded accentuation in controlling worker conduct in the work environment
C. Supervisors need to grasp human way of behaving in the event that they are to be compelling *
D. These abilities empower supervisors to lead HR divisions actually

1962. Which of the following is most likely to be a belief held by a successful manager ?

A. Only technical expertise is required for success.
B. It is essential to have sound interpersonal skills
C. Technical skills are necessary , but insufficient alone for success *
D. Human behavior has no impact on effectiveness.

1963. What term is used for the extent to which an individual displays different behaviours in differenet situations?

A. Continuity
B. Integrity
C. Flexibility
D. Distinctiveness *

1964. What does consensus refer to in attribution theory ?

A. A perception is generally agreed upon.
B. Different people react the same way to the same situation *
C. People generally agree on how they want to respond to the same situation
D. Different people see a situation the same way

1965. If everyone who is faced with a similar situation responds in the same way, attribution thoery states that the behaviour shows.

A. Consensus *
B. Similarity
C. Reliability
D. Consistency

1966. Which of the following is not one of the four primary management functions ?

A. Controlling
B. Planning
C. Staffing *
D. Organizing

1967. Determining how tasks are to be grouped is part of which management function?

A. Planning
B. Leading
C. Controlling
D. Organizing *

1968. Mintzberg came to the conclusion that managers play ten distinct but interconnected roles. One of the broad categories into which these roles could be categorized is which of the following?

A. Intrapersonal
B. Institutional
C. Decisional *
D. Affective

1969. As a manager, one of jame’s duties is to present awards to outstanding employees within his department .Which mintzberg managerial role is jaes acting in when he does this ?

A. Leadership role
B. Liaison role
C. Monitor role
D. Figurehead role *

1970. According to Mintzberg, one of management’s interpersonal roles is _______.

A. Spokesperson
B. Leader *
C. Negotiator
D. Monitor