1641.”Quality is defined by the customer” is ______________.

A. An unrealistic definition of quality
B. A user-based definition of quality *
C. A manufacturing -based definition of quality
D. A product-based definition of quality

1642. According to the manufacturing -based definition of quality _______.

A. Quality is the degree of excellence at an acceptable price and the control of variability at an acceptable cost
B. Quality depends on how well the product fits patterns of consumer preferences
C. Even though quality cannot be defined, you know what it is
D. Quality is the degree to which a specific product conforms to standards *

1643. The supply chain concept originated in what discipline ?

A. Marketing *
B Operations
C. Logistics
D. Production

1644. Zero defects in manufacturing is __________.

A. Is a relevant goal only in electronic assembly
B. Is readily achievable in all areas
C. Is the goal of TQM *
D. Is an unobtainable and misleading idea

1645. The supply chain management philosophy emerged in which decade?

A. 1960’s
B. 1970’s
C. 1980’s *
D. 1990’s

1646. A_______ encompasses all activities associated with flow and transformation of goods from the raw material stage, through to the end user, as well as the associated information flows

A. Production line
B. Supply chain *
C. Marketing channel
D. Ware house

1647. Which one of the following is not a typical question dealt with by an operations managers?

A. How much capacity will be needed in the months ahead ?
B. What is a satisfactory location for a new facility?
C. How to motivate employees ?
D. All are typical of operations decisions *

1648. Which of the following are not key attributes of supply chain management ?

A. Inventory control
B. leveraging technology
C. Customer power *
D. All are key attributes

1649. Positive, long-term relationships between supply chain participants refer to _________.

A. Co-opetitions
B. Tailored logistics
C. Partnerships
D. Supply chain management *

1650. Which one of the following best represents a pure good ?

A. Soap *
B. Fast food
C. Attending a play
D. Vehicle repair