391. Which of these most accurately defines the process of Conversion Optimization?
A. Making many big changes rapidly and seeing which change has the fastest results
B. Making small incremental changes over time and seeing which change has the best results
C. Making several small changes to your website and seeing the result
D. Frequently changing the layout of your website and seeing if sales improve

392. Which are the two central pillars of business success for Conversion Optimization to succeed?
A. Customer Focus and Continuous Improvement
B. Continuous Improvement and Marketing
C. Marketing and Customer Focus
D. User Experience and Sales

393. Which of the following is crucial to finding out if your design actually works?
A. Rough design
B. Storyboarding
C. Hyperlinking
D. Usability testing

394. What is the area that is often overlooked in conversion-rate optimization?
A. Internet performance
B. Hyperlinks
C. Mobile devices
D. Website performance

395. Which of the following shows you the parts of the page that are getting the most attention from your visitors?
A. Hot Map
B. Feng-GUI
C. Heat Map
D. None of the above

396. Why should you always try to use short, clear sentences on your web pages?
A. Readers do not trust longer sentences
B. Readers cannot read long sentences
C. Readers have a short attention span
D. Longer sentences can be confusing to readers

397. How can you exceed your customer’s expectations?
A. By changing the appearance of the product regularly
B. By providing something unique in the way you offer the service, either in the nature of the service or the energy with which you offer it
C. By providing huge discounts on your products or services
D. By placing reviews prominently on your website

398. Which of the following factors have an impact on the effectiveness of your blog?
A. Images and photos
B. Language you use to blog
C. Popularity of your blog
D. Timing and the type of content you post

399. Which is the best way to maintain your personalized email list?
A. Focusing on segmentation
B. Having a large email list, even though it is unresponsive
C. Adding email addresses often
D. Having the old email list intact

400. All conversion optimization must start with which of the following factors?
A. Analytics
B. Review
C. Scripting
D. None of the above